7-Day GP Service

Service opening hours: Monday to Friday 5.00 p.m. to 8.00 p.m. and Saturday and Sundays 9.00 a.m. to 12.00 noon

Service contact number: 01704 39 57 55 (during service opening hours only)

What is the 7-Day GP Service

The 7-Day GP Service provides pre-booked, routine appointments for any patient registered with a GP practice in Southport and Formby - outside of the surgery's normal opening hours. It is not a walk-in or urgent care service.

Appointments with a GP, advanced nurse practitioner, practice nurse, health care assistant or physiotherapist are available. You can book these appointments via your own registered GP practice.

The service provides initial telephone appointments with fully qualified physiotherapists for new onset joint and muscular problems that you may be experiencing. You may also be asked to attend a face to face physiotherapist appointment at the service for ongoing treatment.

Where is the service based?

107 Liverpool Road, Birkdale, Southport, PR8 4DB (within The Family Surgery building).

You will be asked to attend this location for your appointment.

The service is unable to provide home-visits but does provide some telephone consultations.

Can i provide feedback on my experience of the 7-Day GP Service?

Yes, your views are important to us. We are keen to receive feedback on your experience of the service, whether positive or negative, so that we can make improvements or can continue to do the same thing if your experience has been good.

You can provide feedback in the following ways:

  • Friends and Family Test: Please respond to the text sent to you 
  • Email our service manager at: sfccg.7daygp@nhs.net
  • Leave a review on NHS Choices: Southport & Formby 7-Day GP 
  • Provide feedback on our website: Contact us
  • Write to us at our registered address: Southport and Formby Health, Forshaw’s, Marine Drive, Southport, PR9 9LY 

FAQ


The 7-Day GP Service provides additional routine appointments over and above those that your own surgery provides and are available for you to book, should you choose to. 1 collapse0

If you are registered with a GP in Southport and Formby and agree that your patient records can be shared then you can use this service. 2 collapse1

This service will be delivered from a single hub location at the Family Surgery on Liverpool Road, Birkdale. This mean that: - The appointment may be with clinicians that you do not normally see or know. - You may need to travel further than to your normal surgery. - Your patient record will need to be shared. The 7 day service will be staffed by experienced local doctors and nurse, but there is no guarantee that you will be seen by your usual GP or nurse. If you would prefer to see your usual GP or Practice Nurse, please book an appointment with your own Surgery during their normal opening hours 3 collapse2

​You should ring reception at your own GP practice to book an appointment with the 7-Day GP Service. Your GP practice receptionist can offer appropriate appointments both at your own GP practice or at the 7-Day GP Service. ​Patients ringing NHS111 for advice may be offered an appointment within the service if this is deemed appropriate and timely during the NHS111 call. ​Please note that the service provides appointments booked in advance for routine health conditions, it is not a walk-in or urgent care service.y. 4 collapse3

Yes if you consent to sharing then your electronic medical record will be available to the clinician that sees you. This is to ensure that they have the information they need to give you safe and high quality care as they may not know you. When you book an appointment you will be asked to give permission for your record to be shared, if you do not wish to give this permission then unfortunately you will not be able to make use of the service. Notes of your consultation will be automatically saved to your record. Your own GP at your usual surgery will be able to see the details of your appointment to ensure that they have acces to the most up to date version of your record. 5 collapse4

The 7-Day GP Service provides appointments for routine health conditions. It is not a walk-in or urgent care service. Appointments with a GP, nurse practitioner, practice nurse, health care assistant or physiotherapist are available. You can book the same types of appointments with these clinicians, as you do in your own GP Surgery. The service provides initial telephone appointments with fully qualified physiotherapists to for new onset joint and muscular problems that you may be experiencing. You may also be asked to attend a face to face physiotherapist appointment at the service for ongoing treatment. 6 collapse5

Yes. Clinicians working within the 7-Day GP Service will be able to refer you to other professionals and for services such as blood tests, x-rays, plus hospital and community services if this is deemed necessary during the consultation. 7 collapse6

Southport and Formby Health Ltd the local GP federation are delivering the service. All of the surgeries in the federation are working together to utilise and provide the appointments for the benefit of everybody patients. Southport and Formby Health Ltd is a GP provider organisation owned by independent GP practices covering approximately 95,000 patients. Southport and Formby Health Lrd was formed in February 2016 and created to enhance the delivery of health and care services to the local population. Vision - To provide a greater range of NHS services such as outpatient clinics and diagnostics locally for the benefit of patients. -To deliver services closer to the patient in their own community - To provide shared resources amongst GP practices and thereby creating economies of scale. - A high quality, responsive, forward thinking organisation. We hope that the service will grow and provide a excellent service to every patient. 8 collapse7

Please help us too understand if we are providing the right kind of services and if they are meeting your needs by completing our patient feedback survey on the 'Contact us' page 9 collapse8

Contact Us

Southport & Formby Health
Marine Drive
Southport
Merseyside
PR9 9LY