Navajo LGBTQIA+ Charter Mark

Southport and Formby Health are very proud to have been awarded the Navajo Charter Mark in October 2022.

What is the Navajo Merseyside Charter Mark?

Navajo is an equality charter mark supported by the LGBTIQA+ community networks across Merseyside and Cheshire. The mark signifies good practice, commitment and knowledge of the specific needs, issues and barriers facing lesbian, gay, bisexual, and transgender people in Merseyside.

Southport and Formby Health were assessed by Navajo throughout August 2022. The application is designed to assess organisations in terms of LGBTIQA+ friendliness. Navajo identifies organisations that are actively involved or are committed to developing appropriate services to address the needs of the LGBTIQA+ community.

The five distinct areas covered by the application process are:

• Practices and Policies
• Training
• Staff Recruitment & Engagement
• Monitoring
• Service Users and LGBTIQA+ Engagement

Achieving the Navajo Charter Mark means that Southport and Formby Health have demonstrated that it:

• Is in line with statutory requirements and promotes best practice in engaging with the LGBTIQA+ community.
• Recognises and addresses the difficulties that your organisation might face in addressing the needs of the LGBTIQA+ community.
• Is accessible to the LGBTIQA+ community.
• Raises awareness amongst your staff with regard to the particular issues that affect LGBTIQA+ people in accessing your services.
• Monitors services in terms of inclusiveness for various sexual orientations and gender identities.
• Raises awareness of the particular issues in addressing the needs of LGBTIQA+ people through good management practice (i.e. complaint processes, harassment policies, etc.).
• Identifies innovative new ways of working to meet the needs of LGBTIQA+ people.
• Is fully aware of all legislative frameworks which impact on service delivery.