Policies

Data Security and Protection

We have a legal requirement to keep your health data safe and to comply with national standards. Our services comply with data protection legislation, and this is set out in our privacy notices, which explain your rights and how we will use your personal data:

We are registered with the national Information Commissioner’s Office (ICO), and we are required to submit and an annual Data Security and Protection Toolkit assessment of our policies and processes. You can find further information about our data protection policies

Accessing your medical records

Access to medical records we hold about you

You are entitled to request information about any health information that we hold about you. Please read our Patient Access to Medical Records Policy

Equality, Diversity and Inclusion

Southport and Formby Health Equality, Diversity and Inclusion Policy 2024 – 2025

Zero Tolerance

We expect to run our services so staff and patients are courteous and respectful to each other.

Violent or abusive behaviour undermines the mutually supportive relationship between a patient and everyone at our services. It will not be tolerated.

Read our zero tolerance policy.

Infection Prevention and Control (IPC) Annual Statement

This annual statement will be generated each year in accordance with the requirements of the Health and Social Care Act 2008 Code of Practice on the prevention and control of infections and related guidance.

Infection Prevention and Control (IPC) Annual Statement 2024-2025

Staying local

Whenever we need to use external services, we will always aim to use local suppliers where possible to minimise our carbon footprint.